Frequently Asked Questions
Answers to Commonly Asked Questions
How will my order be shipped?
We currently ship using USPS. If you would like expedited shipping, please note this on the "ordering instructions" on your online order and we will contact you with your options.
How long will it take to get my order?
During peak season (July/Aug) your order will be shipped within 3 business days. During the rest of the season, most orders will be shipped the following business day if all items are in stock. Typically, it takes 2-8 days for you to receive your package.
How do I track my order?
You will be emailed a tracking number and link once your order ships. If you have not received an email with tracking information, or if you need further assistance, you can contact us.
An item is missing or has not arrived.
Sometimes you order so much that we have to ship it to you in two boxes! Check your tracking information email to see if your order is coming in multiple boxes. Occasionally an item will be drop-shipped or backordered. The packing slip included with your order will indicate if this is the case. If no backorders or drop-ships are shown please contact us or call 254-764-4555.
My product is missing parts.
We want to correct this right away! Please contact us or call 254-764-4555.
Shipping & Returns
Where is my order shipping from?
The Kingdom Code is shipped from Dublin, Texas. Note: All orders shipped to a Texas address will include sales tax (unless a Tax-Exempt Certificate is received by JOEYS Educational Systems, Inc.)
What is your return policy?
You may return items within 30 days for a full refund if we receive all the items back in new condition. Shipping is not refundable. Please pack the box securely to avoid damage during shipping. After 30 days, there is a 20% restocking fee for returns. After 45 days, there are no returns. Note: If you return individual items from a package, a refund will be given for the complete package price and all items you keep will be billed at the individual prices. Note: If you return anything of lesser value than the package discount, there will be no refund.
How do you handle international orders?
To place an international order, place your order online choosing the standard shipping. Once we receive your order and additional postage is calculated, we will e-mail you requesting to charge the additional postage to your credit card. After receiving your confirmation, we will send your package right away.
Can you compare the three kits: Complete Starter Kit, Student Starter Kit, and Student Packet so I can see the difference?
What can I expect to find in The Kingdom Code?
The Kingdom Code is a cross-curricular program that encompasses economics, history, math, art, writing, and the Bible. It teaches beyond the Three R's. The program develops students' social and interpersonal skills through the hands-on life experiences they gain in the businesses they create and operate. Many supplemental projects (Bonus Code Work in the text and Suggested Enrichment within the Teacher's Guide) provide fun opportunities to incorporate additional social and educational skills for students to practice. An easy-to-follow budget is also presented to promote successful money management and a debt-free future.
How much time does the program take?
The program contains 34 weeks' of work (27 lessons divided into 68 days), or one school year of instruction. Contact us online or send us a direct email to 'email@example.com' for ideas of how to make a schedule that works for you. This program is meant to be flexible in order to suit each school's, family's, or church's needs. If you take this curriculum and go at your own pace, you can easily mark your place in the Teacher's Guide and continue the next session when time permits. Make it your own!
What do I need to make the program work?
You need a Complete Starter Kit or a Student Starter Kit to begin teaching. The Complete Starter Kit includes the Student Starter Kit plus the Teacher's Guide. (The Complete Starter Kit is highly recommended.) For each student, the following supplies will be needed to begin:
- (3) - 1 inch 3-ring binder with clear sleeves on front and back
- (1) – set of 5 divider tabs labeled in this order:
- Current Work
- Treasure Builder 1
The following additional items will be used later in the program, but may be purchased in the beginning for assembly. Note: If you assemble them, the following will need to be gathered and redistributed in Lessons 7, 8, or 13.
- (1) folder with brads and pockets
- (1) red pencil
- (6) zippered pencil pockets with clear plastic fronts and metal zippers
- (1) quart-size clear, sealable bag (or container) to hold 2” x 3” flash cards
How Do I Assemble a Complete Starter Kit or Student Starter Kit?
FAQ - How Do I Get Organized Before Teaching?
Do I need the Student Packet?
Yes, the Student Packet contains all consumables necessary for one student. It contains: Activities, Forms, Notices, Worksheets, Flash cards, two posters, the KCK Treasure Map, two sticker pages, and a receipt book. It does not include the textbook. Note: A Student Packet is included in each Complete Starter Kit and each Student Starter Kit.
What is the difference between the Complete Starter Kit and the Student Starter Kit?
The Complete Starter Kit includes a Teacher's Guide, whereas, the Student Starter Kit does not.
How are history and the Bible covered in the curriculum?
The Kingdom Code enhances lessons with historical facts and historical fiction that help highlight concepts within the lessons. The study of entrepreneurs, transportation changes, and technological advances are just a few of the topics presented to promote understanding of economics and free enterprise.
Bible verses are always in the Code of Honor section to foster character development and substantiate the lesson's Character Code. Discussions of particular Bible passages and Biblical characters are interspersed throughout the text. Students are often reminded of the wisdom and lessons to be learned from God's Word.
Would The Kingdom Code work for a family with different ages of students?
The Kingdom Code is written at a fourth grade reading level, but the concepts are the same for everyone. A family could easily adapt this program to teach multiple ages at one time, each student building their own businesses, or working as a family and starting a family business.
Ordering, Pricing & Billing
How do I order?
You can order from our store by visiting the products page on our website. You then can add the products you want to buy to your Shopping Cart. Once you are ready to check out, visit your cart page and confirm your items and the quantities, and calculate shipping costs. If everything looks good, click "Proceed to Checkout". During checkout you will need to enter your consultant, billing address, shipping address and payment details. To finalize your order, click the "Place Order" button at the bottom.
What credit cards do you accept?
We accept Visa, Mastercard, American Express & Discover cards for payment.
Do I have to pay sales tax?
If the order is shipped to a Texas address, the appropriate sales tax will be applied.
Can our orders be tax exempt?
To apply for tax exemption when purchasing from our store, please click here for the tax exempt document and fill out the application.
Do you offer payment plans?
We do not offer payment plans. Full payment may be made using credit card or debit card when you place your order.
How do I create an account?
Your account will be automatically-created during the checkout process using your email address when you purchase your copy of The Kingdom Code products. Having an account on our website gives you access to additional resources like customer downloads, our theme song and our Facebook group.
How do I edit my account information?
Once your account is created (by purchasing The Kingdom Code products for teaching kids how to make and manage money) you can view your orders, downloads, manage your address, payment methods and account details by visiting My Account.
Help! I forgot my password!
If you have forgotten your password, don't panic. Visit the lost password page and enter your username or email. This will send you a link to your email so you may setup a new password for your account. Please make note of your password somewhere secure.
What is the copyright policy for The Kingdom Code?
No part of our books, guides, kits, packets or other material may be reproduced by any means without the written permission of the author. However, there are masters in the Teacher's Guide, which can be reproduced to supply forms to students as they grow their businesses. Copying any part of the lessons, activities, worksheets, forms, notices, lesson plans, etc. for the purpose of keeping a clean copy to resell is a violation of copyright. We hope you will understand and respect our current copyright policy.